I’ve been a happy A Small Orange customer for a few years now. They’re my choice for everything international, so to speak - I host my Swedish projects in Sweden. I get CPanel access and the freedom I crave to make my work as a webdesigner easier.
Problem is, they’re having lots of issues with downtime. I expect that it’s not something that everyone experiences, but the server I’m on - Ana Lucia by the way - is having weekly hiccups now. The support is great, they get right on the problem, reboots and whatnot, but I’ve had it. I’m working online, I publish websites, I can’t have them go up and down like a yoyo.
I’m giving A Small Orange this month, and this month only. If they don’t cope with these problems, I’ll take my accounts there - more than one - and move someplace else. This is not a host I can recommend right now, and that’s never a good sign.
I host with ASmallOrange too and have noticed some downtimes too. I’m on a different server, but I hope they will improve their uptime.
I’ll be honest, I have little faith that they’ll get their gear together in time. Time and time again I’ve said, in conjunction with downtime, that maybe it’s time to upgrade the server I’m on, or retire it, but it seems they’re not caring about that. Sure, sometimes I do receive quite some traffic, but still…
I’m giving them March to cope with the problems. Then I’ll e-mail them and ask if they’ll be stable. Should the problems continue, I’m off.